Many conditions require a short or long term course of medication. If required, your doctor will issue you a prescription during your consultation. If you enrol you can manage your repeats and refills via the app!

Getting a prescription

To get a prescription, you’ll need to see a Guardian Telehealth doctor so we can understand your medical condition and discuss your treatment options.

This consult can be done online or in-clinic.

You can select your preferred pharmacy in the app and our team will have your prescription sent directly to the pharmacy for you to pick up.

If you have an online consult, you may need to visit the clinic before we can issue your prescription – but if that’s the case, there will be no charge for the additional clinic appointment, provided it is done within 24 hours of your online consult. 


The issuing of prescriptions is at the discretion of the doctor.

What we treat

Access a full suite of healthcare services

As long as it’s not a medical emergency, you can book an appointment at Guardian Telehealth and get help with a wide range of healthcare services such as: ACC follow-ups, hand and foot issues, fevers, allergic reactions, rashes, skin problems, respiratory problems, coughs, cold and flu, medical certificates, oral health, mental health, and many more. For more details on what we can (and can't) treat, see our treatment services.

Skin Conditions

  • Allergic Reactions
  • Rashes
  • Hives
  • Ringworm
  • Itches
  • More

Respiratory

  • Asthma
  • Bronchitis
  • Cold
  • Flu
  • Chest Infections
  • More…

Head, Hearing & Vision

  • Ear Problems
  • Hearing Loss
  • Headaches/Migraines
  • Conjunctivitis
  • Blepharitis
  • More…

Digestive & Abdominal

  • Constipation
  • Irritable Bowel
  • Gastroenteritis
  • Food Poisoning
  • Diarrhoea
  • More…

Other

  • Prescriptions
  • Travel Medicine
  • Specialist Referrals
  • WINZ Forms
  • Hair Loss
  • More…

Enrol for more

Guardian Telehealth online doctors are available nationwide to everyone.

If you’re in Auckland, Palmerston North or Christchurch, you can enrol with a clinic in our network for cheaper consults online and in-person.

If you enrol:

The price of Guardian Telehealth consultations drops to $45, or $25 for CSC holders, and under 14s are FREE!

You’ll also get cheaper GP consults at your enrolling clinic, and cheaper consults at any of our Local Doctors and White Cross urgent care clinics.

Have any questions?

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